Effective 7/1/17 IdealCare by Sendero Health Plans announces that it has changed the call tree and members can now select options for easier navigation on the customer service line (1-844-800-4693). Members can also use the member portal on the website to submit an email which will be answered promptly.
Website: senderohealth.com
Phone: (512) 593-6227
Cross Streets: Near the intersection of E Ben White Blvd and Woodward St
Open now
- Wed 8:00 AM - 5:00 PM
2028 E Ben White Blvd, #400 Austin, TX 78741 ·1177.57 mi
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Reviews
yelpI've been paying for four months and I still cannot reliably access the only way you have of gaining access to health care: through their portal! It does NOT work. You cannot gain access. You...
MoreI paid for September and didn't get my member ID until Oct 6th. I tried the whole month of September to get the ID but they make it impossible to talk to someone. Their AI system didn't recognize...
MoreTrash company. The links provided to pay them DO NOT WORK, forcing you to call to set up autopay. Then they claim that you never set it up and cancel your plan. The first time I called, their...
MoreSendero is the WORST insurance company ever (and I have worked an insurance so that truly says something) they genuinely do not care about your health. They only care about money, which is insane...
MoreSendero Health Plan online system is poorly managed. You cannot access to any of your claims. They said you will have to call them, this is horrible. How does one know how much you have paid...
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