If you're working with Steve, he's great. I've not, officially, worked with any of the other tax preparers so I can't comment. Since finding Steve years ago, after my old accountant died, he's...

Very difficult to get a live person on the phone. No sense of urgency in responding to questions left on VM (only option given to communicate with their staff) Poor customer service

They weren't able to help me because it was tax season but did answer some questions and sent me in the right direction to work on my tax issue.

Steven and his team were amazing. Got us the best refund possible. Went over all the options. Helped us plan and advised us on payment scheduling. I am very happy with the work they provided. Thanks.

A few years ago I was in a pickle. I was a year late on getting my taxes done. Yes, I had an extension but I was no where near ready to do them when that thing came and went. I walked into this...