I used this service over the weekend while in NYC for business and they are fabulous! They are more affordable than an uber and the drivers on all 3 rides were very professional and punctual! So...

Used them many times over the years. But never again. Had a reservation for JFK pickup. After various calls and waiting 45-minutes at JFK, I cancelled my reservation. They said things like: we are...

They will tell your car is coming, but no car ever comes and they keep on telling you the car is coming, but still, no one comes. worst part is that no one tells you the car is coming and you have...

Overpriced! I don't like getting ripped off on a ride to JFK airport! Other car services charge much less!

Driver was 20 min late. We have baby. The entire point of booking a car with Carmel is for you to be here when we arrive. Your drivers should be here early to ensure that can happen. Otherwise...