This hotel is on the airport grounds so very convenient. And attractive. Lots of open space around the hotel and it sits on a lake. The staff members were friendly and helpful. The lobby is large and the lobby bar/restaurant is attractive and even includes some outdoor seating. The room is large, quiet (important when next to an airport) and comfortable but with a couple of problems. The shower ceiling tiles were not all seated properly with some dirt showing on sides of tiles not properly seated. Some tile grouting in the showere was loose and showed a bit of mold. The shower floor showed some discoloration either from use or improper cleaning. I couldn't tell which. I did see a spider on my last night there. Room decoration seemed dated but still attractive enough and the lighting seemed a bit underpowered. At night it wasn't bright enough for me. To turn on all the lights required 10 different switches (I counted them).

The stay was nice, overall. Certainly, better that Hilton: my Marriott room had a microwave and even a hand-held shower! There was no carpet - just hard floor. These are big wins for me personally. The room was clean, the bed was comfortable. Nice amount of counterspace in the bathroom. But I would not bother paying for a room with M-Lounge included next time: far and large - wasted money. Evening hors d'oeuvres were bad, cheapy beer (though not really cheap, and certainly not free!). I suppose I at least was able to eat some scrambled eggs for breakfast - at 6 am. It was better than nothing, as I had to make a 6.30am shuttle to the airport. There was no way I could have had a normal breakfast that early in the morning otherwise. Were the eggs worth 20 extra bucks M-Lunge costed me? Not sure. So, regular room it is next time. I hope regular rooms also have microwaves and hand-held showers!

Lazy staff, lots of errors, management lazy and clueless, shower in disrepair, did not enter Convoy number when they confirmed they did. Needs new management.

I had a very disappointing experience at the Kansas City Airport Marriott. A package sent to the hotel via FedEx Express from Abercrombie & Fitch was marked as delivered on August 7 and received by a member of the hotel staff. However, when I arrived on August 8, no one could locate it.During my stay, I had to ask the front desk repeatedly—often several times a day—to look for the package. I provided FedEx tracking information, details from the sender, and the name of the staff member who accepted the delivery. Despite this, I received no real update, explanation, or clear plan to resolve the issue. The only response was that the package had not been found.What was most frustrating was the lack of proactive communication. I provided my phone number and email address, but no one contacted me with updates or explained what steps were being taken to investigate. I felt like I had to keep following up rather than the hotel taking ownership of the situation.I checked out and returned to Argentina without the package I purchased and without a resolution. This was not the level of customer service, empathy, or accountability I expected from Marriott.How Marriott handles this situation will strongly influence whether I choose the brand for future stays and reservations.

You can’t get any closer to the airport than here. Beautiful property overlooking a man made lake. Car Rental Center is also only 5 minutes away.