I had the most amazing experience at this location. The staff and management were delightful to work with. They are very accommodating, friendly, and down to earth.Linda, the manager there greeted me with wine when I checked in and my good bag in my room had the most delicious snacks. My room was clean all the time and smelled good! This trip was the best I've had coming through Cleveland so thank you Hotel Indigo!

The location was right off of the exit and was easily accessible for my business trip and all the events we had planned around Beachwood. The atmosphere was calm and quiet during my stay. My room was the perfect temperature and the pillows and bed were comfy. I was unable to visit the steakhouse onsite as our company had dinner planned each evening (highly suggest Bar Italia), but I was looking forward to trying the Hyde Park steakhouse because I have visited the one in Columbus and loved it. The only downfall was the cleanliness; the bathroom had some mold in the upper right-hand corner of the shower ceiling due to moisture. The sheets and room were very clean. The hotel itself is a little dated, but I felt right at home and the staff was nice and very attentive during my stay.

I had an amazing stay at Hotel Indigo Beachwood, Ohio. The staff was outstanding—friendly, welcoming, and always helpful. The hotel was clean, comfortable, and had a great atmosphere. I would definitely recommend staying here and look forward to coming back!

Hotel was very clean. Welcomed at the front desk by Bella. Very polite and professional. Even provided me with w bandaid that I needed for my finger. I had requested a feather free room (allergy) prior to arrival. A mistake I made was not checking the pillows prior to bedtime. At 1015pm I realized all the pillows were Down. I called downstairs and Bella said she’d look to try to make it right. 5 minutes later a knock at my door delivered 4 non-feathered pillows with an apology. Any other chain hotel would have told me “too bad housekeeping is gone for the night”. Bella went above and beyond to accommodate a mistake and made it right for a good nights sleep. Kudos!

So Pathetic. I booked for one night on line for 219 for the night. I show up and they want my card to verify. when I check my credit card statement two weeks later they not only charged for the night, but they charged an additional 435 dollars in a separate charge!!! How dare they! And the room was noisy with loud rumbling in the walls/floors. What a joke. Con Artists of today