After a very frustrating experience with a manager at a nearby Verizon corporate store, the team at the Russell Cellular Verizon store at 12901 N Interstate Hwy 35 #1510 in Austin completely...

I don't write reviews often, but I think great customer service deserves recognition. I came in on a busy Saturday to upgrade my phone and Brandon was the only employee working. He was quick,...

If i could give 0 stars I would. Incredibly rude manager and staff. I came in wondering how I could switch off of my family's plan and just get on my own. They immediately just say they can't do...

After spending 2 hours with both David's, it became clear the level of incompetence to add two cellular plans to my iPads exceeded their abilities. Avoid this store at all cost of your time.

I arrived to pick up my home internet equipment and was told that the system is down. I proved for solutions but no effort was made to help me find one. I then inquired about getting a SIM card...