While checking out I noticed the key display and that the store had chip keys at half of what the dealer charges. I looked for the keys for my particular vehicle but couldn't find them. The...

Employees that are there avoid you like you are bothering them or something. They are all hiding somewhere in the store and won't ask any customers if they need help. Multiple other customers...

My father went into this ace hardware. He has been in the construction business in Wichita for 30 years. He is kind, respectful, treats people with integrity. He is Hispanic and has an accent...

Not ever going back. I might as well of been invisible. Went clear across town to other Ace and got great help.

This has been my go-to Ace. I live 5 blocks away and I'll hate driving further. However, poor customer service is SO annoying. Sunday afternoon, 1:30 and this is peak time. 7 (!) customers in line...