Carlos Toledo 5/5 excellent cus service, Gm Jessie He did everything possible to reach a fair deal!

I came on a Saturday with an appointment for my RAV 4. No cars in the driveway. Was told service advisor will be right with me. waited and waited. no one had to go inside to hear this bald man...

Called before arrival to confirm i can come without appointment to get oil change. a lady tells me days light and that's fine. upon arrival sat outside for 10 minutes till I had to get out and ask...

the old bald man do not go on Saturdays or toward the end of the day. bad attitude. tells you we can send you away if he wants even tho you are just trying to get service. absolutely rude.

I have had long-standing terrible experiences with the service department, at many levels. However, I have also had the suspicion that they recommend unnecessary services on several prior...