Friendly, knowledgeable staff. I write a cigar blog and review cigars. I bought a sampler pack of 5 of various sizes and blends.Tried two of them and was duly impressed of the complex nature of the products.Returned the next day and bought a box of 20 with a good discount.Fun place to hang, people watch and smoke .Recommend spending an hour or two at the Cigar Factory.

Learned about cigar manufacturing and watched the process of cigars being hand rolled. They have a huge selection of cigars they make on the premises. Veterans Discount if you ask.

If you like them freshly rolled, this is the place to go. Very competitive proving on 10 or more cigars. Love the way they package the cigars for transport.

It was awesome to watch the cigars being processed by hand..... the staff was friendly, informative, open to pictures and videos and were all happy to answer questions about the entire process. It was definitely an educational experience and I gained a whole new appreciation for the skill and process that goes into a hand-rolled cigar. I'm not a smoker myself, but my husband is...... we bought several cigars and a couple of shirts. I think I enjoyed it as much as he did!

We do love a cigar and were in heaven when we stumbled on this place, where they were actually hand rolling them. We spent ages deciding which to buy and left very happy customers.