I am a Best Buy Elite and have been for as many years as I think they have had the program. This basically means you get a rewards card and maybe a slightly better return policy. When there...

Customer service is the worst. Brand new Apple air pods pro, but bought them in July 2025. They knew they were over a year old, but willing to trade me for a headset. Ana and Brandin said it was...

I recently visited Best Buy for a scheduled appt that was set up by Best Buy after the phone support was not able to resolve an issue I had with my smart phone. The experience was...

ZERO for Communication after the sale! I called because the product i purchased died. They left me on hold for over 15 minutes. I hung up. While I was trying to purchase my 65 LG, I had to...

Great service, excellent selection and friendly employees!!! Always great deals to choose from.