I had ordered a second transponder through the E-Pass app that was being mailed to me, but the lengthy arrival time didn't work for me. I was advised by a customer service rep that I could simply...

SunPass is horrendous to help with any issue. Call times are ridiculously long. As in 1-2HOURS +. This monopoly is not working for Floridians.

It was a challenge finding the location. Once there all of the parking spots had info attached regarding contactless pay to park. That was confusing. I went in and inquired as to why we have to...

I wish I could give it 0 stars During hurricane milton the Governor of Florida suspended tolls, and Epass charges me and when I talk to rep, she couldn't help and her manager Brian was the worst...

Terrible experience talking to their rep - Yadera. Not only her English is broken and she couldn't explain anything properly, she starting interrupting me and laughing at my questions. She refused...