I am being charged interest on a loan that I don't recall taking out. I requested documentation on this and was assured that I would receive an itemized list of the charges on this load and a...

Terrible customer service. It's almost impossible to get hold of someone, and then get the information you need. Phone calls are not returned nor are emails. What normally would take two or three...

incompetent, inefficient and ineffective- they sent me a check and 8 days later they stopped the check because they calculated it wrong never sent a letter, a notice, an email or a phone call-...

run don't walk. Communication with this company is impossible when you are a customer, paying for the policy. I can't imagine what it would be like if we were to be attempting to collect on a...

Do business with this company at your own risk! FA bought out my policy from a previous insurance company. At the recommendation of my financial planner, I filled out the paperwork to surrender...