The cafe and bathrooms are dirty so I stay away, and the staff push so hard to buy a membership it makes me avoid going to the register and just try and find the book at the library. And the...

the staff woman was mad at me and I am a kid she said that I was playing with a map rich I can not lie I was twirling it around but the. she proceeded to tell me are you going to buy it and I said...

Cheaped out on ingredients at the Starbucks. Dragonfruit was way watered down, caramel frap had a drizzle of caramel on the top, nothing down the sides. So happy I got to drink frozen milk. For...

What is up with the customer service at this location? I have never encountered so many smug, self satisfied, officious, rude employees in one place. Do better.

Always feel comfortable just coming in and picking a couple books at random to enjoy. No pressure to buy. Clerks are very nice, store is relatively clean. Compared to others. But I really wish...