We stayed at Circus Circus Reno Oct.14 - 18 for a large family reunion event. We took full advantage of the airport shuttle and the drivers were timely and helpful. The staff at the front desk was very friendly and efficient, both at check in and check out. We were able to check in early (for a reasonable fee), which was greatly appreciated as we had been traveling since early morning and reunion activities started that evening. Our room was a tower room and it was clean, comfortable, and nice. The view was primarily the roof of the casino, however hubby enjoyed watching the planes take off and land as we could see the airport. My one complaint is that there was no map or directory of what was where in the hotel. We were continually asking for directions, what was available, etc. The staff again was very helpful, but some kind of information in the room would've made things simpler. We would stay there again.

Amazing experience on the 18th floor of the Sky tower which is new beautiful. Great views and very romantic. Highly recommend since Cesar’s took over.

Rooms are run down, stained carpet.Beds are worst I've ever had.Sitting in sports book as im writing this . Lousy service approx 10 min to get my first 4 dollar coke . Just me and 1 other person and she keeps dissapearing tool whole quarter of football game to get second drink.Will not stay here again . Bummed out was so much better when I was younger.

Room was comfortable. Folks at the entry were very helpful.

Expected more. Front desk staff only worried about upselling us a different room than explaining property. Invest in a digital map of the property with a QR code! Room was obviously an old smoking room. Cigarette burns on end tables, but no lingering smell, so thats a plus. No fitted sheets so you end up on the mattress with sheet balled up in the bed. Soap and shampoo hard to get out of dispenser, they need cleaned. Like a mile walk to main lobby from room, okay for us but we watched many elderly and disabled people struggle, maybe placing them in the main tower should be a priority, without the extra fee. Besides front desk, every staff member we encountered outside of the midway was very nice and pleasant. Midway was ok, employees look like they would rather be at the dentist. More games out of order than you would expect.