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Website: wyndhamhotels.com
Phone: (408) 738-7473
1217 Wildwood Ave Sunnyvale, CA 94089 ·2328.34 mi
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Amenities
- Wifi
- Parking
- Hot tub
- Restaurant
- Spa
- Swimming pool
- Smoke-free
- Business center
- Accessible
Reviews
tripadvisorWhen I made my reservation on August 25th I requested the bottom floor due to my leg issue I have. I was then called a few days before my stay and also requested the 1st floor again. Well I was put on the 2nd floor and it was very difficult to go up the stairs with my belonings and my leg issue as it can be painful. Also I didnt get any TV signal so I didnt have any channels to watch. Breakfast was great but other than that not happy
MoreI lost $100 on this stay, because the staff did not know how to split payment even though I was assured they would (and hotels do this often). I only stayed here for a promotion that I couldn't get. I was repeatedly told the manager (Ms. Sanchez) would take care of it, and I called several times leaving messages for her but never got an email or phone reply.I also sent the front desk very sensitive credit card information they said they needed to process it, and then it turns out that they didn't process it?I was very surprised that a Wyndham midscale property would have such issues and incompetence on knowing how to handle a stay.(If the property can clear this with up for me, I'm happy to update this, but I have tried multiple times to get contact and have not).
MoreOnly two positives: the lobby was nice and the bed was clean. That’s all for positives. The carpet had dirty areas and it also had a piece cut out and poorly repaired. However, the bathroom was the absolute worse. The popcorn ceiling had black mold and the grout on the floor was black. The exterior had dirty open pipes with exposed electrical next to it. We will not return.
MoreAdjoining door was a pleasant surprise but found what appeared to be mouse droppings and spiderwebs and one of the doors has a chunk missing around the lock.
MoreA Beautiful Wyndham property here in Sunnyvale- a hidden gem! Beautiful lobby (with a baby grand piano!); gorgeous courtyard and pool area; laundry and fitness center; and a feeling of safety and security without being overwhelming. The staff was welcoming and so helpful! This is definitely on my list of places to stay in future!
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