Maybe if I'd had a different person caring for my business my experience would have been more pleasant. Not only are we in the dumps for having to have our vehicle worked on for whatever reason,...

The communication with customers on updates about their vehicles. In the first week of January they told me to bring my car on February 24th. I brought my car, they had it a little over a month...

I had a really disappointing experience at Bob Howard Collision Center. They consistently over-promised and under-delivered. Initially, they didn't strip the entire car to assess all the damage...

horrible experience. I went to four reputable body shops and got written estimates for repair. the estimate from Bob Howard was not the lowest but State Farm recommended them. after I dropped...

I got my car in on Tues afternoon and it was ready to pick up on Friday for a bumper replacement. It looked perfect, great color matching and matched the estimate that I had been given; so am...