I opened a new account and had a 10-day hold put on the check I wrote to transfer funds. I received a letter from Bank of the West 5 days later, making me aware of the hold. The funds had cleared...

They charge you fees if you don't use your account, and then if you move out of state before you fully close your account, they will keep charging you fees, and won't close the account. I've been...

Update: I received my bank card in 3 days so I added stars would have added more if the phone customer service agent wasn't rude and acted like your school principal instead of customer service!...

I used to think Bank of the West was one of the few banks left that truly valued their customers and practiced lending with integrity. I urge anybody out there thinking of using this bank to...