My experience didn't start off well, having passed a girl at the Rental Car Information Booth to get to Thrifty, which had a sign basically saying, Go back around, past the girl at the Rental Car...

The car I rented was filthy. Upon return I tried to tell the guy at drop off. He told me to go in. I asked for a manager and was told it has to be a big problem for them to call him. So I'm in the...

Terrible customer service. Double-check your receipt after making a return. I found erroneous charges on mine, and the whole experience honestly made me feel like I was being scammed.

Easy pick up and drop off process. There were plenty of cars available and no wait time for the shuttle service. Definitely recommend!

Read horror stories going into this rental. However, it was $200 cheaper than using budget so I ran with it and booked the rental on Expedia. For our vacation, we picked up our vehicle in Austin...