I needed to purchase a new couch, and spoke with Joe. Joe was fantastic and answered all of my questions. I knew they had a specific couch that I wanted and they had it in stock. The checkout...

Gone are the days of excellent customer service and home town relationships at Snows Furniture. They have been bought by Neil's Furniture and their customer service is terrible. I bought a couch...

Update --- the manager John agreed to let me exchange the chair for something else. That was AFTER I left my first review. When I told him I wanted to exchange it for a dinette set, he blew up...

First of all, the salespeople are knowledgeable and helpful. We purchased several recliners. Price was excellent and chairs are great condition. But, we also purchased a mattress and a lift bed....

This is a story of trust your gut. Went into their store, talked to their salesperson who seemed really untrustworthy. But still decided to go with the mattress he recommended. Had the...