Just opened a new account with BBVA Compass in Allen on McDermot and was helped my Alyssa. She was so sweet and super FAST It took literally 10 minutes and she had my account open and me out the...

Worst bank ever. Full of lies and excuses. Been a business customer for about 20 years. Moving my money to a bank that at least pretends they care about their customers.

I opened my account with this branch back in 2003 when it was Compass Bank. It has only gone down hill since then - progressively worse each year. The staff and branch manager changes frequently....

This location has never given me a problem until today. I just went to withdraw money from the ATM and the ATM took my card. I then went inside to speak to a teller and was greeted rather rudely...