This place is not great but fine. They did not have the car I reserved, or any gas cars when I arrived. They only had electrics, ugh. Fine, I took the electric. They did not try to pressure me for...

I am extremely disappointed with my recent experience at the Hertz location inside Union Station in Washington, DC. I arrived 15 minutes before my 2:00 p.m. reservation only to be told there were...

Long lines still. They need more staff and a Hertz Fast Lane for Gold and President Circle members. This would shorten lines for members that can grab their keys can go and the staff can focus on...

gas tank was half full there was used floss picks everywhere and the car wreaked so badly of cigs. I dropped off days ago and it still hasn't closed out my service. avoid if you can

I personally dont like this location simply because the management and 90% have terrible customer service. It use to be WAY BETTER. I am a presidents circle member with hertz but I will not be...