I usually visit this branch to use the drive-through ATM to deposit cash. Last week I went to deposit cash like I normally do but was in a rush with a crying infant. I shoved the bills into the...

First, Stop with all the automations and make it easier to reach a human being. Second, branches need to answer their phones. Third, stop making the same mistakes repeatedly wasting customers...

Chase Bank has friendly service and is always helpful, making banking a smooth experience!

Slow. 4 counters and only 1 person ever working them. Lines are always to the door. It would take less time to drive to another chase bank than to wait in these lines.

I came to the drive through today. I saw 3 tellers one on her phone the other guy was trying so hard not to make eye contact lastly the other guy finally turned to face the window ( after 10 min...