Had a great experience purchasing a Bulova Watch for my Mother for Mothers Day. I was helped by John Solov who was extremely knowledgeable on Bulova's and went the extra mile on giving additional...

HORRIBLE customer service

Wosrt costumer service!!!! I highly recommend not only staying away from zales period but this particular store.

By far the WORST zales store. Took my ring in to have it sized down from a 7 to a 6.5 the first week of August. Went and picked up my ring on August 20th. When I was at the store it was shiny and...

I WISH THERE WAS A ZERO STAR OPTION! That would be my selection. I have been on a nightmare roller coaster trying to purchase a wedding ring for my fiancé. I came in the week before he proposed...