I have been here at least a handful of times to have our rings cleaned, always a complimentary service. We've always had great service, but today was by far the best. We were greeted by Griffin,...

My bf and I had a good experience looking at engagement rings here. Joy and her manager were very helpful and interested in finding something we wanted, which is really refreshing compared to...

Lately, I've been browsing rings and I've stopped by this place twice (months apart) since I work nearby. Both times, the same associate was there and each time, he asks what size of a diamond I...

This is a shout out for the great customer service I recently received from Ryan McKellen, the Regional Sales Manager at Bailey Banks & Biddle. I lost one of a pair of diamond stud earrings my...

Stopped in yesterday around 1 for concord watch repair . My watch was repaired on the spot no charge . Will definitely return for any purchases or repairs . Very impressed with service