This location is HORRIBLE! Do not waste your money on going there or on a particular masseuse named Alyssa! I got my wife a massage, specifically a deep tissue massage, and Alyssa had the nerve to tell my wife that she doesn't do deep tissue massages. She was also 10 minutes late taking my wife back for her appointment and stopped the massage 10 minutes before the hour we had paid for was over. Horrible masseuse and horrible location! The front desk staff is very unfriendly and unpleasant, as if they genuinely dislike their jobs. After the horrendous massage Alyssa provided for my wife, she then told the front desk staff that my wife needed to come back to get all the knots out of her back! That's why she went to Massage Envy and wanted a deep-tissue massage in the first place. Do not waste your money at Massage Envy! There are numerous other massage salons to visit that offer exceptional services. The next day, we had to schedule an appointment at a competitor's massage salon and received what we paid for. Alyssa and the front desk staff also try to upsell you multiple add-ons to the massage service, including a membership, which is a joke! Please don't waste your money on anything they try to upsell you. My wife paid for a massage lotion that Alyssa was supposed to use, but she didn't even use the lotion that my wife paid for. Alyssa put no effort or energy into my wife's massage! When Alyssa finished, she just got up and walked out of the room, not saying goodbye to my wife, bringing her water, or even walking her out to the exit. Horrible service! She is a pathetic representation of Massage Envy! This location is awful! Do not waste your money on going there or on a particular masseuse named Alyssa!