Recently rented a car from Avis at Dallas Love Field and the experience was decent. The rental counters are near baggage claim and this was the least successful part of my experience, only...

Had a 6:10 board time at Love Field and tried for 2 days to call this location and it was busy and no way to get to the automated system. The website says they open at 6am and is non-committal...

Long wait to get cars + poor customer service I'm not surprised why they're rating is so low

I'm a Presidents Club member and showed my complimentary upgrade options in the Avis app to the black gentleman with short hair who assisted me. He specifically told me the app gives more options...

Car tire pressure light came on so filled it at discount tire. Returned it then they charged me $50 for damaging the tire that was clearly damaged when I got it and $30 administration fee....