I had a Dewalt cordless drill I bought several years ago. I brought it in and they tested both the drill and the batteries. The batteries were fine, but the drill didn't work. They said they would...

Terrible customer service. I have been trying to reach them for months all they do is place me on hold. The on time I got through, they hung up on me before I could even respond to their...

Zero service. Have 28 volt cordless reciprocating saw. Always used Milwaukee but decided to give Dewalt a try. Did okay. Batteries will no longer charge. Call Dewalt factory service in Dallas. Got...

Service unexceptable brought tool unable to repair. Bought new tool est delivery 7 10 days. Been 2 weeks still no tool.

What a bunch of liars these people are. I have a DWS780 miter saw I bought two and a half years ago that's seen so little use that the first saw blade is still sharp. However, it's already...