My flight landed at Albany Airport around 11:30p, and I had the keys before midnight. Beautiful Nissan Murano. And I must give a shout out to Avis Ops Manager, David O'Brien. The car was only 5/8s...

This rental car experience was completely avoidable by the company. Our reservation for a 12-person passenger van was booked months in advance, as we and many family members were flying in for our...

Absolutely terrible. Dirty, smoke smelling Kia and no shot of an upgrade or change of car. Go to National.

Our flight was delayed and we landed pretty late in Albany. When we got to the Avis rental counter, there was no one there to give us the keys for the car. There was no one to contact. There was...

When we arrived, we had to wait in line for four people which is fine but it was a preferred line. The vehicle they gave us had a 3 foot scratch down the side and someone had taken spray paint and...