I had to go in to get an inspection done on a piece I have. I was greeted promptly & the lady informed me that she would be helping me & instructed me where to go. She was friendly, but not...

Love Zales!!! Quality and customer service is top notch. I recommend to family and friends.

Looking for weddings rings yesterday. Went by Zales -- they were limiting the number of people in due to Covid which was understandable BUT there was ONE customer and TWO employees in the store...

Purchased a ring 12/4 and just needed it sized. Still no ring, they guaranteed it by 12/20 and then on 12/14 they called said there was a week delay. I got an email it was ready and I called to...

The staff is rude and they racially profiled me and my family. We went in to check if my sister's class ring was ready and they did not want to check for us. When we insisted that they check the...