We had what we thought was a computer virus and brought our computer back to Best Buy where we bought it. Geek Squad Associate Brian took a look at it (I had no appointment) and ran a diagnosis on...

I have had a problem reaching them on line. Very annoying. The last time I used their services it was fine

Three visits and could not get my data transferred. One visit was the buy and I was going to leave it but this could not be done. Then I booked a date for a download but upon getting back there...

I bought an HP Envy from Best Buy in 2014 and initially had Geek Squad coverage on it for the first year. I figured I could bring it in just to see if there was anything that they could do. They...