Calling customer service to speak to an agent is worthless. I was trying to find the damn location. IAH's set-up for Avis rental pickup is not clearly marked or easy to get to. It is a joke how...

This is one of the few times where the negative ratings (1.7 stars at the time of this writing) rang true. I attempted to rent a car from this Avis location. I had a reservation, arrived on...

PS. Upon drop off, the check in lady was very nice. The parking lot was full of vehicles and the Preferred Board was filled out with locations for those arriving! Just 5 days too late for my...

We did not get the car we reserved. We could either wait TWO HOURS for a gas car, take an electric car or a passenger van. Highly disappointed in this. The customer service was ok after they...

20 people in line and only 2 desk clerks. And each customer for some reason takes 15 minutes to get a car. Isn't all of their information already in the computer system!?! It took 45 minutes to...