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Extended Stay America - Houston - Willowbrook Hotel

13223 Champions Centre Dr Houston, TX 77069 ·1076.79 mi

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Amenities

  • Accessible
  • Wifi
  • Smoke-free
  • Family friendly
  • Parking
3.5
71 reviews
5 star
27 4 star
15 3 star
5 2 star
13 1 star
11
Tripadvisor traveler Marie J 08/10/23

Wouldn’t recommend. Lot of roaches and riff raft around the hotel crackheads too, hotel staff doesn’t care about matinence they don’t call before entering premises with pets. Very negative vibes here!

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Tripadvisor traveler antonioeZ3097QW 06/23/23

Usually I’m very critical about reviews but the moment I arrived I arrived at the hotel everybody was great. They help me a lot in a very sensitive situation without any question or problem. Room is perfect, Very well located. Staff score are 10 stars.

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Tripadvisor traveler per0ly 03/14/22

It is a clean place, a great room, but clearly not adapted for a long term stay.Very slow Wi-fi, no pan, no glasses and extremely poor breakfast. Housekeeping every 14 days !!I do not recommend this place if you plan to stay long there, a normal hotel is preferable.

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Tripadvisor traveler U9190XEjessh 07/27/21

We Stay here often! Have always been very pleased with the hotels customer service, hospitality, & cleanliness etc! Wonderful staff, rooms are always clean and very well kept! House keeping does an excellent job! Would recommend this place to all!

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Tripadvisor traveler AFW798 03/25/20

This was the worst hotel I’ve ever seen. Roaches on the wall, the floor, in cabinets, EVERYWHERE. It was disgusting! This was like a ran down crack hotel. a truck in the parking lot sitting on blocks. The hotel advertises for a clean, comfortable, fully functioning kitchen; none of this was true. There was nothing but roaches in the kitchen. Deon, in the office, is extremely rude. Save your self a nightmare and stay elsewhere!!

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