I have been a customer for about 5 years. I must say the whole phone thing is annoying. But every time I actually get someone at the Bentonville office i have been happy, twice lately I have...

They are horrible at customer service and will rip you off at every chance they get. They refused to cancel my auto-pay. I will say that when David came out he was courteous and helpful.

Amanda was very helpful with my problem and talked to Pattie. Pattie addressed the issue with a solution.

Awful. Calls don't get return. No one seems to be able to provide an answer to your questions. My billing is screwed up. Was told numerous times that I did not owe money and they were getting...

Everyone was helpful and great, especially Patty. She explained everything in detail and easy to understand.