Yahoo
Probably one of the worst ways to start off as a customer is wait 1-2 hours just to talk to someone.
See it just doing whatever it is trying to do.
Wow Spectrum you truly do suck!! Bill went from $150 to this in 8 years no changes this is for spotty shitty wifi and cable only like WTF?
The establishment is located in the parking lot of Burlington and Lassens if you are unable to find it.
10am opening time and already a long line of people waiting. I knew I was in trouble...
It's like a DMV in here.
Spectrum Internet Services

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services. Visit your local Spectrum Store at 4450 California Ave. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Bakersfield Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Website: spectrum.com

Phone: (866) 874-2389

Closed now

  • Wed 10:00 AM - 8:00 PM

4450 California Ave, Ste A Bakersfield, CA 93309 ·2203.80 mi

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Reviews

yelp
1.5 339 reviews
5 star
17 4 star
12 3 star
8 2 star
17 1 star
285
Suquy H. 07/30/23

I decided to upgrade my iPhone to the max Pro 14 so I went into my local spectrum store off of California. The young man who help me who's name is a Steve was very helpful. I had chosen his cell...

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Erick M. 10/11/26

Worst customer service Worse WiFi service Everyday it crushes Already had equipment change and still have the same problem

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Mario G. 07/05/26

Literally everything. $150/mo for their 1Gb internet. Weak connection very often, and when it's not weak, it's completely down. Friends of mine are getting fiber for half of what I'm paying. Right...

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Jynie W. 10/22/25

On October 3rd, we returned the equipment and canceled our service and today they sent us a bill. I am extremely frustrated and this company is a ripped off. Extremely poor services at this...

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Melissa M. 07/28/26

Customer service is useless, going to the store front is useless, I called twice and they couldn't help and then I went to the store front and they were even more useless, also their WiFi is...

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