The location is near restaurants, which is good! The area is sketchy. Walking distance but the atmosphere is odd. The rooms are old & outdated & the tv isn’t good either. In my opinion not worth the value. The cleanliness & service is okay.

Hotel is ok. But a coffee is over $4!! When was the last time you were at a hotel that didn't have free coffee in the lobby? Is that really not a basic given at hotels in 2026? They need to find a different place to be cheap on. Not on coffee.

The atmosphere at the hotel was so nice. The employees were very friendly and helpful. The food was also quite good. It was a great stay for the few days we were there.

Unfortunately, the condition of the hotel and the overall environment were unacceptable and far below the standards I have come to expect from Hilton properties. Our room was in very poor condition. The carpets were old, heavily stained, and unsanitary. The curtains had visible holes, and the room had a strong odor of cigarettes despite signage stating that smoking would result in significant fines. On our final night, the entire fourth floor smelled strongly of marijuana. We were forced to purchase air fresheners and keep the window cracked open throughout our stay just to make the room tolerable. In addition to the room conditions, the safety of the property was a serious concern. The surrounding parking lot and exterior areas were heavily occupied by homeless individuals at all hours of the night. There were multiple instances of fighting and loitering, making it feel unsafe to walk to and from our vehicle. The most alarming incident occurred on our last night while our softball team was eating pizza in the lobby. A homeless woman entered carrying several bags, plugged in a hair dryer, and began doing her hair in the lobby where families and children were gathered. She appeared to be under the influence of drugs and was speaking into a handheld walkie-talkie. The situation made both the players and parents extremely uncomfortable, and everyone decided to leave the lobby and return to their rooms.The front desk receptionist witnessed this entire situation and did nothing to intervene or contact security. Although I saw security personnel in the hotel multiple times during our stay, they never addressed any of these issues. They appeared unprofessional, with untucked shirts and popped collars, and did not present themselves in a manner that inspired confidence or safety. This property is absolutely not suitable for families or sports teams. I would never recommend it to anyone, which is deeply disappointing to say about a Hilton hotel.

Stayed there one night passing thru Phoenix. Nice hotel, check in people a little grumpy, Seems well kept up, rooms clean, beds a little lumpy, but not bad. Plenty of restaurants in area within a short walk. I would advise people to check credit card after you check out the following day. I had an alert from my bank for $6 charge to my credit card the day after I checked out. Apparently it was for 2 bottles of water a $3 a bottle they said I drank which I had not. I had to talk to a manager, but they did refund me $6. I did find out they pretty much do that to all guest which i think is kind of sneaky and underhanded.. Check your credit cards the following day if you stay here and did not drink their over priced generic bottled water. Oh, and they do not serve any kind of breakfast anymore.