I lost 1/2 of my favorite wearing almost every day pair of earrings. I went back to Nordstrom's (one of the many department stores that carries FR) to see if they had any more pairs...they did...

I placed a $400 order (with an extra $5 charge for forced delivery protection at checkout) and have spent over 30 days trying to resolve the fact that my items never arrived. Despite repeated...

The customer service is awful. They need to revamp that whole 'customer service' system and get some real time help and provide customers with quick turn around and resolution. I have purchased...

The worst customer service ever! No one answers the phone. I needed to exchange a ring that I had ordered, and I received an email saying that it was perfectly fine to exchange the ring and when I...

As a former retailer of the Freida Rothman line, I can tell you I would never do business with this company or recommend anyone ever buy any product from them. My company carried the line for...