They certainly know what customer service is. I was picked up from the collision shop and brought to the rental car location. Then when my vehicle was done at the collision shop, they shuttled me...

Staff was inpatient and kept rolling her eyes and sighing even though we had a prepaid reservation and just needed to pay a deposit and double check insurance. we were in and out in about 10 mins...

Terrible communication with both customers and other staff members, just bad customer service in general. Too long of a story to go through but I will say Hertz corporate made it right in the end...

Great communication and customer service. Arrived here after a terrible experience at the Hertz Woodlands location, completely different experience, I was greeted with a friendly person who went...

This Hertz isn't low stars for nothing. I was involved in an accident and my reservation was sent to this I-45/1960 location. The issue I had was that the vehicle I was receiving was smoked in. I...