The state of cleanliness at Casa Bella Estate was especially troubling. We encountered dust, dirty furnishings, unpleasant musty smells, and areas that appeared to have mold or mildew. Finding a rat inside the house only intensified those concerns. The bedroom experience was equally poor, with insufficient air conditioning, uncomfortable mattresses, old bedding, and aging furniture. Luxury pricing cannot excuse this level of neglect. I would not choose to stay here again.

The condition of Casa Bella Estate raised questions about whether routine maintenance was being done. We encountered cracked and peeling paint, malfunctioning doors or windows, dusty and musty furniture, and rooms without sufficient air conditioning. The mattresses were poor and the bedding visibly worn. There were also troubling cleanliness issues, including areas that appeared affected by mildew. These are not small cosmetic complaints. They are basic matters a high-priced rental should address before accepting guests.

Tyler, the property manager, is a tyrant. The house is old but nice, and the outdoor space is beautiful, featuring a pool, hot tub, fire pit, outdoor eating area, and even a bocce court. The problem is that you apparently cannot enjoy these things. There are signs EVERYWHERE saying no yelling, no outdoor music EVER, and no loud voices. How can you rent a property with a beautiful outdoor space to a group of 19 and not expect some loud voices? Our group sat outside on the first night, and promptly at 9:00 AM the outdoor lights went out, and a minute later, Tyler came over screaming and yelling (and breaking her own house rule), telling us to quiet down. Our second night, we had a private chef prepare a meal for the group to eat outside, and Tyler first whistled at us, then yelled, and ultimately called the Sheriff on us. Ridiculous! Don't stay here if you want to have fun. Whoever owns this property needs to find a new property manager ASAP. It's sad that Tyler ruined our birthday dinner and our stay overall. Don't stay here if you want to actually enjoy the beautiful property.

If you have an interest in staying here, please read on, and I'll go over my full experience. However, to save you some time, here is an abridged review: In short, staying at Casa Bella was, by far, the worst experience I have ever had in terms of paying for lodgings. The people who run this place are terrible. They are slimy, rude, and completely incorrigible.Now, please find my unabridged review below: My friends and I booked this place for a weekend earlier this summer, so I will start with the booking process. We booked Casa Bella through their own website about a year in advance. The down deposit to even book this place is extraordinarily high. Nevertheless, we paid it by e-check, which was an option on their website. Fast forward a year, and we are roughly two weeks out from our check-in date. We are informed, via e-mail, that they have not received our down deposit, and if we do not provide proof to them that we paid it, they will be canceling our stay. Of course, we informed them that we paid the down deposit a year ago via e-check and provided the order number. Casa Bella's response to this was that we must be lying because they didn't have a pay by e-check option. We attempted to call the office several times but never received a call back. After a series of emails, where many were left unpresponded to, we finally received an email back that their bookeeper had failed somewhere in their process. So, needless to say, we started on shaky footing as the entire booking process was needlessly unprofessional and demeaning. Now, the stay itself. After checking in, we as a group were outside acquainting ourselves with the grounds. While doing so, a neighbor rode by on a bicycle and immediately started accosting us, and taking videos of us. In response to this, the wonderful management of Casa Bella called us and yelled at us to go inside and that it was quiet hours. This occurred at approximately 7:30 p.m. in the summer when it was full daylight out. However, we went inside so as to not make anybody mad. The next night, we were up at 11:30 p.m., socializing and listening to music inside. My wife's phone was upstairs charging. The management called us 6 times in 10 minutes. When we saw the missed calls, we immediately called back. They denied our calls and responded with a text that informed us that they were kicking us out a full day ahead of our checkout time with no refund. We attempted to get them on the phone and our calls were denied every time. Instead, they texted us back with progressively ruder messages. After informing them that we would leave the premises in the morning but would be pursuing our money for the remaining stay they went silent. The next morning, I finally got the management team on the phone. I began the phone call how anyone would with a, good morning, how are you? This launched the property manager into a 5-10 minute uninterrupted tyrade in which she yelled, cussed, and berated me. In this conversation, she fabricated rule violations that did not occur, ostensibly in hopes that she would not face pushback. They ended up letting us stay, but only after legal action was threatened. In conclusion, I can hardly imagine a worse way to run a property. Truthfully, my opinion is that Casa Bella engages in deceptive business practices and should be avoided at all costs.

Truly horrible management from Tyler. I have never heard a management company disrespect it's guests like this. Tyler screamed at the person who booked this house and was very angry and hostile. Overall the house is fine, the rooms are much smaller than the pictures show, the house is stained and dirty in different parts, and the outside is nice but you aren't allowed to use it even during the day. You can't be in the pool if you are taking and there is never outside music allowed. Overall a very bad experience and I would not come back here or recommend it to anyone until they remove Tyler as the manager.