Don Jacobs in a consistently helpful business. I took my car there to be serviced, and it was done promptly and done well. What's more, they found that the towing company, Bluegrass Towing, had...

Long story short, we brought in our 2022 honda crv (same dealer we purchased it from) after a minor accident that required the drivers side door to be replaced. Don Jacobs body shop did a TERRIBLE...

I had a very unfortunate experience with Don Jacobs after my Sienna was rear ended. It took about 7 months for repairs to be completed and I had to return it 4 times because my trunk would no...

As others have mentioned, communication is terrible and they're rude and dishonest. Our repair literally took twice as long as they'd said, they never updated us with the delay until the day we...

Under no circumstances should you bring your vehicle here for a repair. Even when facilitated by an insurance company, the communication is non-existent (unless you count being yelled at by...