I visited Germantown TopGolf on Saturday April 20, 2024 at 9:30 PM. Myself and my date for only the 3rd time had a bay reserved for 9-11. The bay is reserved for $40 which was taken from my account within TopGolf. The bay was ready at 8:50 but unfortunately we were still at dinner. The ride was only going to take 15 minutes so no real rush. We arrived at 9:30 and checked in with the front desk and was advised to head to bay 321. Once arriving I went to put in my credentials but was alerted as a failed. After several attempts I retrieved a waitress who said I was 15 minutes late and had to go to the front desk. I advised her that is where I came from and they did something in the computer. She then copped an attitude and said she can’t do anything. Five minutes pass and she comes back and does something and now it works. Now her attitude changes back to being a waitress and is nice and wants to know if we need anything. I ordered a beer and my date only water. Now it’s closing time and the attitude is back as worse and says I need to close tab and leave. It was only 10:50 and they close at 11:00?????? Well I get my bill and it’s $129.90 and I asked this for a beer and water? Well here comes the attitude again and she said “no” it’s that plus the time to play. I advised all previous times at other locations it was taken from my TopGolf app/account. Her response was deal with it at corporate. Now this is where it gets worse. You can’t call only write. Well, that immediately tells me this isn’t going to go well. I wrote pretty much the same thing as I did here on Sunday morning at 4:40 AM. Received an email back at 5:41 PM stating someone would respond in 24 hours. I’ve responded at 48 and 96 hours without a response back. I believe the tactic like this is to hope you just go away. Well as you can see by this I’m not going away LOL. Kevin

Overall a very fun experience to try. As far as activities go, this is a normal price to pay for a couple hour of fun. Prices for drinks were a little high but nothing I didn’t expect. We had many people who had never golfed and it is still a good time. We were a little confused when we arrived because we had not booked a space before. We didn’t receive too much help from employees, but other than that small little hiccup, everything was great!

A guaranteed good time. For a family of four, we spent $130. That included food & 30 min. of golfing. Got a same day reservation. It was packed.

We have done Top Golf a few times before but first time with our kids and a big group. 50 bucks for the bay per hour honestly with 6 is great value. The food was good and service was awesome. Can’t wait to get back!

What a great time! We have never been to a Top Golf, are not big golfers, but we loved it. We went with some teenagers, and they loved it. We opted to reserve a spot ahead of time, but I think we still could have gotten two bays next to each other and in with no wait. Food and service were also good.