We booked on line and the photos looked great. When we got to the hotel the front desk people were great, very helpful and accommodating. The room however was in need of a makeover. The vinyl flooring was torn in multiple places and literally broken into bits on one side of the bed. The wallpaper in the bathroom was peeling off the wall. When we unplugged our watch charger the entire electrical outlet came out of the wall. There are lovely seating areas outside however they were so dirty you would not want to sit on them. We were in town for a medical procedure so switching hotels at that point was not an option. It’s a shame because with a little care and some major renovations it could be a cute place.

The Nest was surprisingly good - while it is true that it feels like a motel more than a hotel per se, it still has an upscale and sleek feel. Everything was exceedingly clean, and the breakfast offerings substantive and non-institutional. The garden area is very tranquil. Wine and beer are offered at reception. I wouldn’t hesitate to stay here again.

Love this hotel and the location!Very cozy hotel with kind of a European flair. Simple lines and very clean and well appointed. The bed was super comfortable, and they even have blackout shades.Front desk was excellent and housekeeping did a good job although they forgot service on my final day – – no big deal.Strangely, the room does not come with a mini fridge so I had to ask for one and they got it right to me.But overall, an outstanding hotel. Highly recommend.

My fiance and I drove to Palo Alto with another couple to see a friend’s show. The couple we were traveling with wanted to bring their dogs so we decided on The Nest because it looked a great pet-friendly hotel online. I must say, the pictures were very deceiving. The Nest is a glorified motel. The amenities listed on their website are incredibly disappointing. The lobby bar is just the front desk selling wine by the glass and some chips, the gym has 4 treadmills and some free weights, and the 24-hour front desk isn’t super helpful at 12am when you need an extra blanket because they don’t have access to the linen closets. Our room was clean, but the bedding was incredibly thin. We had to crank the heat up to stay warm all night because the front desk couldn’t give us more blankets. The pillows are also pretty bad. The TV doesn’t work (won’t cast from your phone/computer like it says it will so if you want to watch anything, you have to either log into your personal apps on the tv itself or watch the one channel the TV is stuck on). The free breakfast is fine, again, very much motel vibes: scrambled eggs, potatoes, bread options. It only goes from 6am-9am, so if you want to take advantage of the one somewhat decent amenity, you better be an early riser. Although, if you stay in the room we stayed in, right next to one of the staff supply closets, you’ll have no problem waking up. The noise from that room had me up at 7am. At one point, something fell or crashed and made the walls in our room literally shake. All in all I was wildly disappointed by our stay here. The website and online photos aren’t an accurate representation, I feel duped and won’t be coming back. Definitely not worth $125/night.

So this a renovated motel. It is somewhat nice for the price and has free parking. On our stay we didnt receive a password for the wifi. I tried to call the front desk but the jn room phone did not work. Had to step out of the room to call with my cellphone as there was no service in the room. Was told by the front desk the wifi was not working. Really in the tech capital of America? If you want ice you have to go to the front desk. Now the biggest reason for my low rating. The mattress was horrible. No support and sagged in the middle. Worst mattress of any hotel I have ever stayed in. Upgraded the rooms but kept old worn, tired, saggy mattress? Really.