Established in 1912, Kentucky Utilities is a regulated electric company that serves customers in more than 80 counties throughout Kentucky and Virginia. Its service area covers over 6,600 square miles. The company operates more than five generation facilities, over 600 electric substations, and nearly 18,000 miles of electric transmission and distribution lines to serve its electric customers. Kentucky Utilities has a power generation capacity of nearly 4,500 megawatt. It also operates Old Dominion Power Company, which offers electric rating services. Kentucky Utilities is a wholly owned subsidiary of E.ON U.S., which is a part of E.ON, one of the largest investor-owned energy services providers in the world. E.ON U.S. is a diversified energy services company that also owns and operates Louisville Gas and Electric Company.
Website: lge-ku.com
Phone: (800) 981-0600
Cross Streets: Near the intersection of Quality St and Water St
Closed now
- Sat Closed
1 Quality St Lexington, KY 40507 ·274.44 mi
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Reviews
yelpCurrently 17 degrees in Lexington right now and my power has been off for over 24 hours. I paid my account balance in full over 24 hours ago as well, yet no one has come to turn our heat back on....
MoreIf I could give a 0 star I would customer service is a joke my wife was trying to add me to account so I could get information for the account since I pay the bill so she did on the app then they...
Moreabsolutely the worse service,have not seen a truck out working in any of these dead areas ,slow slow slow to respond to any storm outages ever,this is a reoccurring problem. must move from this...
MoreThis company has the worst customer service I've ever interacted with. Feels more like the customers are treated as hourly pay checks, rather than emergencies. This company would rather have their...
MoreAppalling customer service. It's currently 18 degrees in Lexington and my power has been shut off for over 24 hours. I paid my balance in full over 24 hours ago, and still no one has come to turn...
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