This is a long overdue review! I have never gotten my hair done in Jacksonville but was in dire need to give my hair a makeover after having a baby. Southern Roots had great reviews and they...

Edited to add more info after the owner's response: I am out $300+ and my hair looks awful. I respect that your stylists get paid by commission, but in this case, no commission is deserved outside...

I would not recommend this salon. I paid $250 for something that doesn't even resemble what I asked for. My hair was a very light brown when I came in and I wanted a dark chocolate color with...

I had healthy beautiful hair, got it done here and I don't know what the girl did but my hair is completely fried and dead. The price as well, crazy horrible work. Will never go back

In response to the owner's comment, I want to be clear, I was never aggressive or disrespectful. I was sitting in the chair crying, trying to explain that I didn't like my hair while the manager...