Checking was good, helpful staff. Parking is a little dangerous and very small. You have to watch when walking in the parking lot to & from your room. Cars & service trucks speed thru. Dropped a can of sun protection and 10 seconds later as I was loading car, a FEDx truck drove over the can. Door to room needed fixed/replaced. Could see outside thru all 4 sides of door plus door had to be slammed to close for locking.

Easy access to 35; very clean, confortable. Able to get to downtown Austin in 30 minutes. Good breakfast. Friendly staff. Can hear freeway noise, but it is not too bad. Swimming pool and hot run not accessible, but it is only March.

Checked in very late on 9/4/16. The front desk clerk was rude at best. A/C does not have a thermostat so it blew all night. Woke up at 3am freezing, had to get out of bed to turn it off. Shower was warm & adequate pressure. Blow dryer fell off the wall into my hand when I attempted to use it. Furniture was beaten up, dirt along edges of the walls. Dead spider on the wall, cockleburs under the door leading to the room next door - just don't go here.

The service I got was great! The room was very clean it was a little hot but all I had to do was turn on the ac and the room cooled off real fast. I like the location and it was real close to where I had to go. The breakfast was delicious and fresh. The staff was very nice and helpful. The bed was very comfortable.

Poor customer service caused us to stay elsewhere. We could not get directions or any response from staff to assist. We're hoping that the other bookings on this trip are not so poorly handled. I feel it is indicative of this property versus the chain