Yahoo
It was pouring rain. I left a sign to put it on my covered patio. ONTRAC....THIS IS POOR! This delivery person SHOULD BE FIRED
Where is my package, OnTrac?
This blurry photo is
OnTrac lost my package!
Q servicio mas m... según entragaron mi paquete y yo nunca lo eh recibido y no sé cómo hacer para q me llegue
See how this woman does her job!
Here, you can see they're claiming the package was left at the front door.
Thrown in the yard
My order had a delivery date of July 11th by EOD. It is now July 15th no package, and its still out of delivery. This company is a SCAM
OnTrac Courier Service

OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. OnTrac is a SmartWay Transport Partner, a USPS Workshare Partner, is SOC 2 compliant, and integrates with over thirty different multi-carrier software providers. Chose OnTrac and reach over 65 million consumers in the Western U.S. with a more efficient last-mile delivery strategy. "On-Time for Less!"

Website: ontrac.com

Phone: (800) 334-5000

1951 Carnegie Ave, Ste 1871 Santa Ana, CA 92705 ·2172.23 mi

Is this your business? Verify your listing

Reviews

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1.5 111 reviews
5 star
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0 3 star
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1 1 star
102
Jennifer R. 08/05/25

My experience with OnTrac, both from pickup in a neighboring state to delivery, was fantastic. I've read many negative comments and reviews about this company, so I was very concerned about my...

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Bryan A. 08/28/26

How are these people still in business? Had a package that was supposed to be delivered on a Wednesday to my work. I filled out information for notifications but did not receive anything after it...

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Gail I. 08/07/26

This business needs some real help or just needs to go out of business. I think we should all boycott them for not delivering our packages or delivering to wrong addresses. Or lying during their...

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Cindy S. 03/29/26

The most unreliable delivery carrier service I've ever dealt with. Our apartment requires all packages to be place in the parcel lockers individually and number of times, I've only seen OnTrac...

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Maddy L. 03/29/26

I receive hundreds of deliveries and Ontrac is absolutely the worst in responding in a timely manner, while using their worthless Chat that responds with the same answers to every question, we...

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