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Website: bestwestern.com
Phone: (806) 762-8400
Cross Streets: Between 54th St and 1B
Open now
- Tue Open 24 Hours
5410 Avenue H Lubbock, TX 79404 ·1293.69 mi
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Amenities
- Hot tub
- Restaurant
- Spa
- Swimming pool
- Wifi
- Smoke-free
- Family friendly
- Parking
- Accessible
Reviews
tripadvisorMy Previous Review.... No Hot Water. The manager did not care to fix the problem. 4 other rooms were without hot water also. Stay somewhere else unless you like taking cold showers in December.Update to my original review... now this hotel is charging me twice for the same room. original reservation was modified and now they are getting paid for the same room twice. A room that had no hot water.... management doesn't care. Coporate will not help. I believe this owner/manager owns the other BWs in town. Do not give her your business. Bad Business
MoreNo hot water. The manager did not care to fix the problem. 4 other rooms were without hot water also. Stay somewhere else unless you like cold showers in Dec. Not even lukewarm water. The bill was not adjusted at all. I would think they would at least offer to discount our stay.
MoreOur room was not cleaned well. There were stains on the carpet and furniture was dirty/ both needed carpet and furniture cleaning. The tile floor was not cleaned well. And the handle on the bathroom door needed repair. The public areas of the hotel were also dirty and carpet in hallway was loose and a safety hazard. Breakfast area was dirty and food on floor.
MoreCarpet torn, bath tub had rust, light bulbs missing, AC not working Tile was up in front of bathroom, food area had filthy floors and you stuck to it , food wasn’t that great area where food was prepared dirty Don’t book here. I felt like I was in a motel six and have had cleaner and better service
MoreThe clerk at 245 was nice, however after unpacking, noticed no shower stool, called front desk the afternoon clerk was hateful and rude. Told me to go to another hotel..what??This is inexcusable bull*** They should offer me refund or should of found close hotels to accommodate me
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