My husband bought me diamond earrings from Zales. They are beautiful but I lost one of the earring backs from them so I had not worn them in a while. My husband bought the warranty on them so...

Had the best experience I couldn't believe how patient and friendly the whole store was. The best part was the great customer service I received from Shawna G. She was patient friendly...

Beware, Zales is a scam. I bought a $400 wing with multiple small diamonds. Just a little over a month later( right after the return window), I noticed one of the little diamonds was missing. I...

My wedding ring has taken over a month longer to be ready than quoted. The manager is rarely there & the employees are poorly trained, if they're trained at all. I've had to cancel my photo shoot...

I finally got my wedding band yesterday 7/24 after them having it for nearly 2 months. We went in the first week of May to get my fiancée at the time her wedding band and upgraded her ring. We...