Absolutely abysmal, While it appears they are trying to renovate, rather than purchasing a dumpster they have trash in the parking lot. The room needs a thorough cleaning, it was musty, moldy and had cobwebs. The Towels provided are paper thin, mismatched and did not provide faceclothsWay overpriced for the quality. Never again.

First of all the hotel needs major cleaning outside especially if your location is next to another hotel, that you are assuming you are competing with, to book as many guest as you can.And being under renovation is NOT an exception for being filthy.Second, I requested to put my friends name as an additional guest a week prior to check in ( the lady at the front desk said it’s not a problem at all) but when I called the day of, they said they can’t since I have to be there to present my own id to check in, I work at a hotel and I know that we can do that, but they put me on hold for 20 minutes just to check with the Manager without any further explanation.The last night we stayed we returned to the hotel late and I asked the front desk receptionist for a couple of bath towels since we needed to take A shower that night , he said they dont have any towels and that I can comeback tomorrow morning. No, I don’t want to come back in the morning I needed the towel asap.After a long argument he finally gave me a couple face towels .I’ve traveled a lot but this hotel had the WORST SERVICE ever!!!! I guess Choice hotels standards were tarnished by establishments like this..

I was supposed to have a smoke free room. The room smelled like weed and me and my kids throats burned all night. I would have moved us but it was already so late at night when we arrived. There was also hair on the floor in the bathroom. This place is awful.

There is nothing quality about this hotel. What an irony of a name. Its a horrible place to stay in .Intercom not working. You need to alawys walk up to reception for any of your needs.For the 4 nights we were there for Telephone did not work and there was no effort to fix it.Receptionist are so rude. I am sorry is not in their dictionary.Bedsheets and pillows are very old and substandard. Dusts all over the bed frames.On the 3rd day of our stay, we saw a rat running around the room, I complained and all I was told by receptionist who called herself Shay (not sure of the spelling cause she didn’t wear a badge) was that there is nothing i can do about it and i do not have a room I can change you to as all rooms are occupied. No apology at all.Breakfast was another disappointment. Only stale bread with refrigerated butter no egg.They provided only coffee from the machine. No tea, when asked, the answer was, we don't have it. The machine dispensed juice was not available the second day. No apologies.The only good gesture was from Mr Sanjay who offered his personal charger for our use as travellers like us from UK cannot charge our phone with a UK charger except you buy the tiny adaptor that goes into their wall plug. That was the advise I was given.The guy that checked us in on the first day even had the audacity to tell me it was my fault for not coming with the adaptor that fits their wall plug. I nearly lost it with him.Overall experience was horrible. It was not a pleasant experience at all. When I hear Quality, I will run before I hear the inn.There is no way I will ever go back there even if its for free. Most , if not all their staff are not professional at all. They need to be retrained and taught how to respect customers and show empathy. Without the customers, they will not have any reason to be employed there.

Worst hotel experience ever. The room (201) was filthy, featuring stained sheets and waste on the walls. After fighting for a room change, they booked us into a room (137) that was already occupied. The third room (129) had broken lamps. The manager was aggressive, refused to address our concerns, and lied about a refund. Save your money and stay at the Hampton Inn next door. We stay here on 3/21/26 - 3/22/26.