Not horrible. Needs some maintenance, no elevator, no breakfast even though the website says they have one. Only good thing about the place is the staff. Nicest, friendliest staff I’ve come across in a while. They were helpful and treated me like family.

On the very low end of the choice hotel ladder, this hotel was just ok. They no longer offer free breakfast, but have not updated their website. The rooms were unremarkable and the bed was not especially comfortable. But the hotel in general served its purpose. I will say though, the staff was very friendly and extremely helpful.

Honestly, I don't expect much from a hotel that allows pets. I hate to have to travel with mine, but that was my reason for choosing this place. I was happy to find that the rooms were fairly clean, the beds were comfortable, and the staff were extremely helpful. What more would you want for a budget stay? I think the only thing I would suggest is that they replace the carpet with some kind of laminate floor as most pet-friendly hotels are now doing. So much more sanitary.

When we arrived we had to wait for a front desk person. Our TV was unplugged and we had to have staff plug it in because we couldn't get to the plug easily. The air conditioner quit working in the middle of the night, which made for a poor nights sleep. Staff walked in on us in the morning just before we were ready to leave. I yelled that we were still in the room and she still opened the door! Again no one at the front desk when we went to check out. I wanted to talk to a manager and no manager was on site.I asked the front desk to call the manager while I stood there, he did and the manager hung up on him. I asked the clerk to have the manager call me. As of this writing he has not called me. I also called the manager and left a message and no call back yet. This hotel is poorly managed. I was nervous about this hotel brand to begin with and I was right. On a postive note the room was clean. They did accommodate with a first floor room as there are no elevators. And the night clerk was helpful with the TV issue.

Although the price included breakfast there was virtually no place to sit and eat what little they had to offer for breakfast. The room was clean, comfortable and quiet but our key did not work in the outside rear door. The clerk was very helpful recommending an excellent nearby restaurant. The WiFi and electrical outlets were adequate.