It took a long time to get a person on the phone. For a while it seemed like it wasn't even a local branch number but a generic Chase phone number. However, once I did, the employee was extremely...

Very helpful & friendly staff! My experiences at this branch have been positive and I have not had any issues.

Personal banker at Chase in Louisville, Soo is sooper rude. He shouldn't be in a customer service position. I've spoken with Soo twice over the past two years and he was the same dissmissive,...

Set up an appointment with this branch a day in advance as they stated that was preferred and when I arrived not only was the person I was supposed to meet with NOT WORKING but they had me sit and...

I like this Chase location. The staff here are really great. Plus, the counter isn't enclosed in glass and that just gives this branch a 'homier' feel. They have two ATMs, one of which is...